Dental Office New Year Begins
Dental Office New Year 2021 is here! I am so happy to step into this new year with you. Thank you for joining us here. And I am excited to tell you what is in store here in 2021. My goal is to work through each of the dental practice systems with you this year through blog posts.
However, only some of the content is available to all. And I want to disclose that right away. But all readers can access all 154 previous blog posts and articles in their entirety. Please know, there is protected content for members only in 2021 articles. And you are welcome to join us anytime!
This January of 2021, my focus is on customer service and phone training in blog posts. With a special second guest post on credit card processing at the end of the month. But let’s jump into January and our first leap comes from my training checklist!
In dentistry, we take care of people. And it is our goal to help our patients smile. We improve their outward smile. However, we also must gain their trust. And we do this by winning their hearts. We ask for a lot of trust from our dental patients. Trust with their health concerns and physical appearance is huge. But there is also a financial factor to consider.
So, how do we begin with this heart winning venture? That is where we begin in 2021 together. Join us as we venture through this new year with a new adventure before us!
Dental Office New Year: The Art of Reception
The first item on my dental administrative training checklist is the Dental Office Reception Manual. Kindness covers a multitude of mishaps and mistakes. Therefore, I highly recommend customer service training for new dental office team members. And this is a great topic and focus for every dental office and team member in the new year.
You can purchase this e-book as a single purchase today. It is a fabulous resource for every dental practice. As we all need reminders and refreshing growth in our interaction. And for readers who are members, let’s step into 2021 together with a refocus on greetings. With a little twist to think about. Let’s go!
And you are all welcome to join us now. Your Dental Front Office Membership is the key!
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