Dental front desk e-books for you, your team, your practice!
There are over two decades of experience packed into these downloads. Give your career, your practice, and your team a boost!
Download my Dental Administrative E-Book Bundle today.
And then, begin to implement what resonates with you one month at a time.
Please keep in mind, that little changes in our day bring big results. And if we try to change too much too quickly, we often create chaos. But we really accomplish little more than that.
So, take a breath, grab a cup of something yummy, and let’s take a look at this bundle together.
Dental Office Reception Manual
A 22-page download that is a great beginning for anyone stepping into dental administration for the very first time! But also provides some very valuable tips in every-day tasks. Want to get a commitment from your patients when scheduling an appointment? Read just how you can do that with every single appointment in the “Making Appointments” section!
Dental Office Phones
Dental Office Telephone Tips & Practical Application. A 10-page download that helps newer team members or those new to answering our office phones with some valuable basic guidelines. Things like why food and phones don’t mix and how to manage our “hold” buttons on the office phone.
Phone scripts to power up your phones. Because they lead everyone on the team in the same direction in patient conversations. And we truly do have the same patient conversations again and again in our practices. Although each patient words their questions a bit different, it’s all the same. Use this e-book that contains 11 of our most common everyday phone conversations.
Dental Front Desk E-Books Times Twelve!
Let’s build the schedules you absolutely love each and every day. Because it’s totally in your hands. My Advanced Dental Block Scheduling Guide really maps it out and helps your team work together to have some fun and make some magic!
Learn how the power of a pause, at just the right time, helps a patient commits to a scheduled appointment. And how our body language and tone are even more important in financial presentations than our words. Then, implement some simple new skills right away!
Hygiene and Restorative Schedule Management
Continuing care settings are important to our daily hygiene schedules. We also want to know how to manage inactive patients, and why this is important. It’s only when we have accurate continuing care settings and active patient numbers, that we can be sure we have the right number of hygiene hours for our patients.
In our restorative schedules, personal confirmations of time, procedure, and cost are essential. And let’s remember to have a solid lab case management system in place as well! Although I love technology and the help available to us with automated confirmations, major restorative procedures are best confirmed in person. Do we have the case we need?
Dental Patient Account Management & Billing
Daily patient statements are my favorite promotion! It’s the ultimate in cause and effect. When we are consistent in our patient billing, we see consistent collections. Of course, collection in full at the time of service and accurate insurance calculations are essential. However, there is always a need for patient billing.
With Weekly Management
Weekly Management Systems Workbook guides the dental practice through each and every day. This workbook is based on a 4-day work week. However, there is a workbook section at the end to help you create your very own customized weekly management systems. Take what is before you here and adapt it to suit your dental practice needs. A whole new world of organization awaits you!
All of these e-books and more inside the Dental Administrative E-Book Bundle. I also include my individual course materials in one Google Drive File within this bundle. Absolutely all of my course materials. Which include customer service systems, calculating dental benefits! If you want the course materials without having to access a course, here you go!
Yes, all this material is available to you in a single purchase! It’s a huge savings and tremendous value. There’s a ton of information in here. I’m excited to share it with you. If you are new to dental administration, or you just want to make some changes and adjustments to your dental office day, this is a fabulous opportunity!