Dental Front Desk E-Books For You!
Dental front desk e-books for you, your team, your practice! Purchase each e-book individually, or save big and bundle! These e-books are priced for everyone to afford. Yet, don’t let this price fool you. There are over two decades of experience based knowledge within these downloads. Give your career, your practice, and your team a boost! Download my Dental Administrative E-Book Bundle today. And then, begin to implement what resonates with you one month at a time. Please keep in mind, that little changes in our day bring big results. And if we try to change too much too quickly, we often create chaos. But we really accomplish little more than that. So, take a breath, grab a cup of something yummy, and let’s take a look at this bundle together.
Did you grab these downloads? Because we have to start there. There are 11 downloads available right now inside the bundle. ( And I am currently working on revising the Dental Front Desk Manual. This will be an e-book that includes all of the text materials from my online courses and videos , so it’s going to be a large e-book. But because e-books are so popular here, I want to provide the course information for you in this way. Members will receive an email and a link to download this new manual once it’s complete. But this will be a separate download and purchase from the e-book bundle. ) So, don’t worry that you’ll miss out if you just want to purchase this bundle today. You can begin with this e-book bundle and then come back later for the Dental Front Desk Manual. It will be ready soon! Sign up for blog post notification as I’ll share in a special blog post when it’s complete.
How To Best Implement Change
I highly recommend you take one e-book at a time. And use each e-book as a guide to create your very own training manual. Or even use the e-books to create an operational manual for your dental administrative team. This process can be very helpful when training new dental administrators as well as cross-training dental assistants in this role. Or you can use the manuals as they are. Just be sure to communicate any changes or modifications you want clearly to your team. I totally appreciate that every dental practice has their own unique culture and style of doing things.
Perhaps the Dental Office Reception Manual is a good place to begin. As this manual helps the entire team understand the art of reception. Because we all receive patients throughout our dental office day, we want to do this exceptionally well. And to treat our patients as guests in our home. This is a 22 page manual that covers some very basic and also some very intricate patient interactions.
Dental Office Reception Manual
A 22 page download that is a great beginning for anyone stepping into dental administration for the very first time! But also provides some very valuable tips in every day tasks. Want to get a commitment from your patients when scheduling an appointment? Read just how you can do that with every single appointment in the “Making Appointments” section!
Dental Front Desk E-Books To Read Next!
There are 2 separate phone support e-books in this bundle. The first is a practical tips and guide book ” Dental Office Telephone Tips & Practical Application”. This is a 10 page download that helps newer team members or those new to answering our office phones with some valuable basic guidelines. Things like why food and phones don’t mix and how to manage our “hold” buttons on the office phone. Business phone etiquette is a necessary discussion in our world today. And this is a great conversation starter and right direction pointer!
My second phone support e-book is the phone scripts download. Phone scripts are empowering to me. Because they lead everyone on the team in the same direction in patient conversations. And we truly do have the same patient conversations again and again in our practices. Although each patient words their questions a bit different, it’s all the same. Use this e-book that contains 11 of our most common every day phone conversations. And here’s the best part – script it your way! It’s even better than Burger King – map out these conversations for yourself. Take what you like and what resonates with you. And adjust as you need to. But get everyone on the team on the exact same page with patient conversations.
Awesome! What Can We Create Next? Scheduling Templates!
Let’s build the schedules you absolutely love each and every day. Because it’s totally in your hands. My ” Advanced Dental Block Scheduling Guide” really maps it out and helps your team work together to have some fun and make some magic! Order some salads and a pizza and have some fun with the team. You’ll want some index cards, fun writing utensils, and a dry erase board or even an easel with a large flip pad!
You’ll also need to run a few reports before you begin. But, I’m not about to spoil all the fun in this little blog post. However, when you are ready to tackle this project and turn it into a fun team building exercise, please do! Why do I recommend this as a team project, you ask? Because it creates ownership as well. Allowing team participation and decision making really gets the team invested in making it work well and sticking to the plan. Have fun!
Dental Front Desk E-Books For Financial Presentation & Schedule Management
Perfect day scheduling and schedule creation is so motivating! To take the power and resources available to us to craft our ideal day is even invigorating. But then, we must take the steps to fill those blocks and templates we create. And a key piece of patient management is our treatment and financial presentation. This is where we must understand some very key pieces of communication. Simple gestures that we might not otherwise think about play a huge role in case acceptance and money talk.
Learn how to manage the power of a pause at just the right time. Understand when to stand and when to sit and how to properly use a financial agreement and treatment presentation form. Yes, you guessed it! There’s an e-book in this bundle for Better Dental Financial Presentations too.
Hygiene and Restorative Schedule Management
Continuing care settings are important to our daily hygiene schedules. We also want to know how to manage inactive patients, and why this is important. It’s only when we have accurate continuing care settings and active patient numbers, that we can be sure we have the right number of hygiene hours for our patients. Anything less than accuracy results in hygiene schedules we can’t fill or so many hygiene patients our schedules are backed up for weeks. This Hygiene Schedule Management e-book walks the administrative team through these basic foundation steps. The steps of setting up and maintaining continuing care settings and accurate active patient count.
In our restorative schedules, personal confirmations of time, procedure, and cost are essential. And let’s remember to have a solid lab case management system in place as well! Although I love technology and the help available to us with automated confirmations, major restorative procedures are best confirmed in person. Another review of the restorative appointments in detail is worth all the time and effort. Do we have the case we need? Are all bases covered? Is the patient definitely coming and committed to the procedure and the cost? After all, we strive for perfect day scheduling! Right?
Dental Front Desk E-Books for Hygiene Coordinators!
Many dental practices and unclear with hygiene procedure codes. And this is understandable. There are some areas that might feel a little grey. But I’ve got just the fix for you and your entire team. Gain strong clarity and insight into just how to attach procedure codes to hygiene procedures. When is a full-mouth debridement code to be used? And what about that code for gingivitis? Did you know there was a code for gingivitis? Many dental professionals do not! Here’s your answer to this challenge:
Dental Patient Account Management & Billing
Daily patient statements is my favorite promotion! It’s the ultimate in cause and effect. When we are consistent in our patient billing, we see consistent collections. Of course, collection in full at the time of service and accurate insurance calculations are essential. However, there is always a need for patient billing. Gain some knowledge here on how to best manage daily patient billing. And why you would even want to consider that.
Weekly Management Systems Workbook guides the dental practice through each and every day. This workbook is based on a 4-day work week. However, there is a workbook section at the end to help you create your very own customized weekly management systems. Take what is before you here, and adapt it to suit your dental practice needs. A whole new world of organization awaits you! It really does work. I’ve had dentists call me and tell me that they were shocked at how simple this was to implement and how fabulously powerful it is! What are you waiting for? Jump in! See for yourself!!
Build the practice even out-of-network patients want to join! There are dental professionals who say it can’t be done. That they would be reaching beyond their wildest dreams to think patients would be lining up to join them where they are. And so it is. But it so doesn’t have to be. It’s energy. What is the energy you and your team offer the world each day? We get back threefold all that we present. What is it you present? And what would you like to present?
Dental Front Desk E-Books in A Bundle!
Yes, all this material is available to you in a single purchase! You may also purchase each e-book individually. I encourage you to download the bundle today. It’s a huge savings and tremendous value. There’s a ton of information in here. I’m excited to share it with you And offer this as a place to begin. If you are new to dental administration, or you just want to make some changes and adjustments to your dental office day, this is a fabulous place to start. And if I can do anything to help, please let me know.