There are four sections to this manual.   It includes a Customer Service / Phone Management section.   As well as a Hygiene Schedule Management section.   

Then I move into a section on the Dental Restorative Schedule.   And finish up with a section on Dental Office Collections.  With a focus on dental insurance benefits, verification, and terminology conversations.

Learn Dental Front Desk

With Additional E-Books

There are 13 additional e-books in your Membership.  These e-books cover phone management and scripts.  As well as customer service and reception.  

Along with hygiene procedure codes and terminology.  Patient accounts and billing management.  Weekly management systems and restorative scheduling.

The e-books alone fully equip every team with the basics.  But let’s go beyond the basics.

Learn dental front desk through on-line courses and video presentations.  The Dental Front Office Membership includes 7 on-line courses.  Each course is a little different.  Some have downloads and videos.  Others do not.

Four slide presentations allow individuals to experience tone it’s importance.  And for audio learners, brings the learning experience to their level.

Learn Dental Front Desk

Through An Operations Manual

A 67-page pre-built Dental Office Operations Manual is one of the most powerful pieces of your Membership.  As it holds templates to help you create your very own instruction manual.

Upload this document to your Google Drive or another accessible place for your team.  This allows for training specific to your practice on the user’s desktop.  And a great reference point.