Dental Office Hygiene Coordinators – Why?
Dental office hygiene coordinators focus on hygiene schedules. Do you see many open hygiene appointments? Are there any open hygiene appointments? Because the goal is no open appointments in the schedule. Am I right? And if we see open hygiene, it might be time. Time to consider a hygiene coordinator. But I always recommend that we review some reports first.
It’s always a good idea to track open hygiene time. Because we want to truly rely on our numbers and not our feelings on this. We might think or feel one way, but our numbers show us what’s real. And this is true of all business decisions. What do the numbers say? And what do they mean? Now that we know, we can move forward.
Define The Position
Is this a part-time or full-time position for the practice? Do we want to add more hygiene time? We can almost move slowly. And we definitely want to clearly define the job. My preference is to stick with administrative tasks only. In my mind, this isn’t a person to have stocking hygiene rooms or cleaning instruments.
Those tasks are best for a sterilization person specifically. Here is a breakdown of the roles and responsibilities I assign to a Hygiene Coordinator:
- Understanding of hygiene procedures performed in the practice
- Ability to clearly and effectively communicate with team and patients
- Successful treatment and financial presentation
- Patient scheduling according to template guidelines
- Appointment confirmations
- Accurate continuing care settings
- Management of patient reschedules
- Maintain short notice call list
- Weekly reactivation
- Monthly reports
- & More!
Dental Office Hygiene Coordinators Do Alot!
Yes, hygiene coordinators carry a big load! But remember when all these tasks were on one person? It’s no wonder there are open appointments! This is a big training task as well. But have no fear! Because it’s all right here. For real! Purchase your Dental Hygiene Scheduling Bundle today. Or jump in and get it all with your very own Dental Front Office Membership.
Customized one-on-one and unlimited training are here for you as well. If you are bringing a new hygiene coordinator into your practice, I’m happy to help. Let’s clear up some clutter and set you all up for success!