Existing Dental Patient Referrals Increased
Existing dental patient referrals is the top referral source in dentistry. And it is a natural occurrence in a solid practice. Because every patient feels good where they are. The patient is excited to brag about their dentist, their hygienist, their dental team! And the patient feels the entire team cares for them. From the first phone call to the billing statement. It all feels good!
Bribery isn’t necessary. The practice doesn’t need to offer free services for referrals from a patient. An authentic “thank you” is payment enough. A warm exchange between dentist and patient is also natural. The practice even provides a public platform to encourage patient success stories!
Technology and Training
Technology is a key piece of positive patient experience. Training the dental team is another. Patients remember the way we make them feel in dentistry. Our patients want to know we hear them. Confidence in their care is necessary. Every phone call and interaction are exceptional. Each appointment scheduled seamlessly. And all cost estimates are accurate. Not to mention billing is flawless.
Customer service matters most! And kindness covers a multitude of sins. So, how do we train our team in dental customer service? How do we communicate through our team the value we place on each patient? Even when our patient isn’t right? We can treat our patient right. In fact, we go beyond right. And the team glows with exceptional patient care!
Existing Dental Patient Referrals Explode!
Grow your team and your practice right here! My Dental Front Office Membership provides the team with so much value. Download 12 individual e-books. Access online courses and video presentations. No expiration and no renewal fees. And schedule one 45-minute monthly Zoom session, too.
Do this for yourself, and for your practice. This opportunity is here for you as an individual or a team. Even use these materials and the monthly Zoom sessions as an opportunity to develop your very own team training tools. I’m here for you. And am so excited to watch your new patient referrals soar. All from your existing patient base!