Purposeful Dental Office Culture Defined
Purposeful dental office culture is next on our “to do” list. As we continue to work through our successful business plan tasks.
Our office culture is determined by our physical location and office décor. As well by the cleanliness and orderliness of our physical space.
And it’s also defined by the way we interact with our team mates. As well as how we communicate and treat our patients.
Leadership is Everything
Purposeful is the key word as we define and create our office culture. Keep in mind, it’s not a one and done task. But is an ongoing piece of our business. As we grow in our awareness and thoughtfulness, so does our practice.
Purposeful Dental Office Culture Through Leadership
Think about how you want your team to feel about working with you and for you. As well as how you want your patients to feel in your care and while in your office.
Then, evaluate with your team, just where you stand as a team. Yes, include your team in the process. Change is a process and a team endeavor!
Document Your Culture Goals
Begin with the end in mind. Draft and design freely. Then, document these dental practice goals. From the physical space to the way everyone communicates. What does it look like. How does it feel?
Purposeful Dental Office Culture Processes
How do we get there from here? Set aside time on your calendars to continue to meet and work together on your culture and processes.
Make it fun! Reward the team and invest in the process. Otherwise, what’s the point? The idea is to show the team just how much they matter. Leadership. Development. Growth. Expansion.
Dental Office Customer Service Systems
Consider my Dental Office Customer Service Systems Course as a starting point for you and your team. The videos, downloads, and course units are good topics for discussion.
Then, when your ready, you can create your very own Dental Office Operational Manual that includes your company culture outline. As well as all the team training your practice needs to reach your goals!