Strong Dental Patient Referrals Measure Success
Strong dental patient referrals measure our practice success. When we provide a service our community appreciates they share the love! With those they love. It’s truly that simple.
Although it may be simple, easy it is not. There is some planning, leadership, and training involved in the successful dental practice. The dental practice that is bursting at the seams with new patients from their existing patient referrals!
What's The Plan?
When left to chance, the plan is just that. Chance. So, what’s the vision, the dream, and the mission of the dental practice? Vision and mission are two different things. And something we want our team to know about us as dental providers.
Which is why I’ve included this in my Dental Office Operational Manual Templates. The very first part of my onboarding and training manual provides the dentist with space to share their vision with the team. And write a little bio, share a photo, and even a favorite quote.
Share Your Team Talents
Now, let’s consider the team as well. Because my on-line templates provide each team member with the option to share who they are with one another.
You could also do this on your practice web-site. Allow your team to share some personal likes and adventures with your patients and community. Create some bonding and familiarity within the team and community through technology.
Patients Trust On-Line Reviews
It’s a fact that potential patients read reviews about a dentist before they schedule an appointment.
So, why not make it easy for your patients and potential patients to write and read reviews about you and your team! And you can also do this through technology immediately following a patient’s appointment with you.
Strong Dental Patient Reviews Through Technology
Lighthouse 360 is one of my very favorite dental practice tools. I truly love how easy they make everything. But patient reviews is an automated system you can set up for your practice.
Automation allows your patients to receive a text or email immediately following their appointment to review their time in your office. It’s fast, it’s easy, and it works fabulously!
Make Your Patient Send-Offs Count!
Naturally, you want your patient send-offs to really be the best they can be. So be sure to train your team in the importance of the patient check-out and good-bye.
Yes, we need to collect payment and schedule the next important. But even more importantly, we must be sure our patients leave the practice feeling like they’ve just had the best dental appointment of their life!
Strong dental patient referrals come naturally through positive patient experiences and well trained teams. Ask me how I can help you begin.