Telephone Training Archives | As The Drill Turns

Dental Phone Greetings Tutorial

Dental Phone Greetings Tutorial

Jun 26, 2020

Our dental office phones are the lifeline for our practices. And our phone greeting brands us. This 12 minute Power Point slide presentation provides training...

Telephone Training For The Dental Team

Telephone Training For The Dental Team

Sep 9, 2018

You Only Get One Hello! This is a practical course with 20 units in 8 different modules.

My Mission:

Here to help dental practices solidify their administrative training processes.

And to equip the dental team with a fully customizable, pre-built dental operations manual they can quickly modify to suit their practice needs.

Combined with the administrative training resources to set your team up for success!

Businesses run on systems and systems rely on trained people. Stress occurs when there is a system in need of repair and/or team members that need additional training and support.

Here you go! And here’s to BETTER DENTAL OFFICE DAYS ~😊🦷💗

“I am quite pleased with this purchase. Her response to my inquiries was prompt and conducted in a professional manner.” Seliat – NY

“Great systems & verbal skills! I have enjoyed learning & training my team with this.”

Dr. Cristin Lewis, Nashville

“I’m so thankful that I found April. She is incredibly helpful and knowledgeable.”

Michelle. Practice Owner.

Dental Front Office Telephone Training Will Make You The Star Of The Dental Office.

<img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" class="size-medium wp-image-3005 aligncenter" src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" sizes="(max-width: 284px) 100vw, 284px" />

I feel so fortunate I found April! Our administrative system was broken and she is helping me fix it.

In one month I already see at decrease in our accounts receivables.

April’s system works!! She gives detailed instructions on how to implement it.

She is incredibly responsive to questions no matter how big or small.”

Dr. Irene Wong, Stamford CT

Dental Front Office Telephone Training Will Make You The Star Of The Dental Office.

<img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" class="size-medium wp-image-3005 aligncenter" src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" sizes="(max-width: 284px) 100vw, 284px" />

“Positive: Professionalism, Quality,

Responsiveness, Value

The literature and knowledgeable information is phenomenal!!!! All easy to read and comprehend.

Lots of informative information that is used every day in the dental setting.

Customer service alone is a full five star!!!” Braedon

Dental Front Office Telephone Training Will Make You The Star Of The Dental Office.

<img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" class="size-medium wp-image-3005 aligncenter" src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" sizes="(max-width: 284px) 100vw, 284px" />

“This is so helpful for my team, especially the younger members.” Barksdale Dental

Dental Front Office Telephone Training Will Make You The Star Of The Dental Office.

<img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" data-srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" data-src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" data-sizes="(max-width: 284px) 100vw, 284px" class="size-medium wp-image-3005 aligncenter lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img decoding="async" class="size-medium wp-image-3005 aligncenter" src="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg" alt="Dental Front Office Telephone Training Will Make You The Star Of The Dental Office." width="284" height="300" srcset="https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2-284x300.jpg 284w, https://asthedrillturns.com/wp-content/uploads/2018/06/Dental-Front-Office-Telephone-Training-2.jpg 300w" sizes="(max-width: 284px) 100vw, 284px" />

“The amount of detailed information especially regarding situations with the phone calls or managing the customers or patients comes from an experienced educated person.

Very well structured to be used as a customized operations manual for every practice.

It definitely saves you the experience, hustle, and time for getting this well-organized in your practice.

Thank you, April for this amount of value.” Dr. Shehab Hegab, Egypt

Dental Practice Operational Manual With Training Resources

: Pre-Built Operations Manual

: Dental Front Desk Manual

: Customer Service Course

: Reception Manual

: Phone Greetings Video

: Daily Assignments Course

: Weekly Management

: Phone Scripts E-Book

: Phone Tips E-Book

: Phone Training Course

: Chart Notes E-Book

: Out-of-Network E-Book

: Accounts Receivable E-Book

: Insurance Training Video

: Calculating Benefits Course

: Collection Practices Course

: Nothing Over Ninety Days Course Book

: Meeting Dental Production Guide

: Hygiene Scripts Video

: Hygiene Coordinator’s Manual

: Hygiene Schedule Course

: Hygiene Schedule Management

: Restorative Scheduling E-Book

: Dental Block Schedules E-Book

: Better Dental Financial Presentations

: Financial Presentations Video

© April Denean Thompson and asthedrillturns.com, 2018-2023. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited.

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