Dental Customer Service Systems
Systems are so important for a successful business. Even in the business of dentistry, systems are key.
Our dental patients have choices. And our patients will choose the practice where they feel valued.
A solid customer service system practiced by the dental team, provides consistent superior patient care.
The amazing experience your patients enjoy in your dental practice, will keep them coming back, scheduling treatment, and even referring others.
This course is meant specifically for the dental front office, but can certainly be helpful to the entire dental team.
Each simple step, built upon each previous step, and practiced consistently builds superior customer service in the dental practice.
You can purchase here: Dental Front Membership
Once purchased, you will access course materials from My Account page.
|Module 1||Your Physical Space|
|Unit 2||The Busiest Room In The Dental Practice|
|Unit 3||Our Patients' Living Room|
|Unit 4||We Are On Stage|
|Module 2||Greeting Patients And Check-In|
|Unit 1||The Door Opens|
|Unit 2||Leaving The Front Desk Unattended|
|Unit 4||Everyone's Listening|
|Module 3||When Something Goes Wrong|
|Unit 1||Make A Deposit|
|Unit 2||Patient Is Not On The Schedule|
|Unit 3||An Unhappy Patient|
|Unit 4||Running Late|
|Module 4||A Proper Send Off|
|Unit 1||Patient Check-Out|
|Unit 2||The Essentials|