Dental Office Collection Practices
This powerful yet simple course will guide the user through essential steps to use each and every day in the dental practice.
| Module 1 | Talking About Money |
|---|---|
| Unit 1 | Treatment Presentation |
| Unit 2 | The Financial Agreement Presented |
| Unit 3 | Payment Plans and Pre-payment |
| Module 2 | Calculating Dental Insurance Estimates |
| Unit 1 | Dental Insurance is Important To Patients |
| Unit 2 | Insurance Verification First |
| Unit 3 | Accuracy Comes With Getting The Details |
| Unit 4 | Benefits & Coverage |
| Unit 5 | Frequency Limitations and Waiting Periods |
| Unit 6 | Downgrades |
| Unit 7 | Missing Tooth Clause |
| Module 3 | Dual Dental Insurance |
| Unit 1 | Which Insurance Is Primary? |
| Unit 2 | Individually Purchased Dental Plans |
| Unit 3 | Group (Employer) Dental Plans |
| Unit 4 | Sending The Secondary Claim |
| Unit 5 | Write-Offs With In-Network Plans For Dual Insurance |
| Unit 6 | Non-Duplication of Benefits |
| Module 4 | Dental Insurance Pre-Estimates |
| Unit 1 | Pre-estimates and Pre-authorizations |
| Unit 2 | Flag Accounts Requiring Pre-Authorizations |
| Unit 3 | Understanding Dental Insurance Pre-estimates Limitations |
| Unit 4 | Sending Pre-Estimates To Insurance |
| Unit 5 | Recalculate Benefits Upon Receipt |
| Unit 6 | Pre-estimate Aging Reports |
| Unit 7 | Pre-estimates Help Patients Understand Benefits |
| Module 5 | Insurance Aging And Follow-Up |
| Unit 1 | Consistent Insurance Follow-Up |
| Unit 2 | How To Follow Up On An Insurance Claim |
| Unit 3 | What if Insurance Doesn't Have The Claim? |
| Unit 4 | Insurance Claim Follow-Up Worksheet |
| Module 6 | Patient Billing And Collections |
| Unit 1 | Unexpected Patient Balances |
| Unit 2 | Patient Statements |
| Unit 3 | Collection Protocol Overdue Accounts |
| Unit 4 | Dental Patient Insurance Questions |
| Unit 5 | Dental Patient Insurance Questions Answered |
