Dental Office Collection Practices
This powerful yet simple course will guide the user through essential steps to use each and every day in the dental practice.
| Module 1 | Talking About Money | |
|---|---|---|
| Unit 1 | Treatment Presentation | |
| Unit 2 | The Financial Agreement Presented | |
| Unit 3 | Payment Plans and Pre-payment | |
| Module 2 | Calculating Dental Insurance Estimates | |
| Unit 1 | Dental Insurance is Important To Patients | |
| Unit 2 | Insurance Verification First | |
| Unit 3 | Accuracy Comes With Getting The Details | |
| Unit 4 | Benefits & Coverage | |
| Unit 5 | Frequency Limitations and Waiting Periods | |
| Unit 6 | Downgrades | |
| Unit 7 | Missing Tooth Clause | |
| Module 3 | Dual Dental Insurance | |
| Unit 1 | Which Insurance Is Primary? | |
| Unit 2 | Individually Purchased Dental Plans | |
| Unit 3 | Group (Employer) Dental Plans | |
| Unit 4 | Sending The Secondary Claim | |
| Unit 5 | Write-Offs With In-Network Plans For Dual Insurance | |
| Unit 6 | Non-Duplication of Benefits | |
| Module 4 | Dental Insurance Pre-Estimates | |
| Unit 1 | Pre-estimates and Pre-authorizations | |
| Unit 2 | Flag Accounts Requiring Pre-Authorizations | |
| Unit 3 | Understanding Dental Insurance Pre-estimates Limitations | |
| Unit 4 | Sending Pre-Estimates To Insurance | |
| Unit 5 | Recalculate Benefits Upon Receipt | |
| Unit 6 | Pre-estimate Aging Reports | |
| Unit 7 | Pre-estimates Help Patients Understand Benefits | |
| Module 5 | Insurance Aging And Follow-Up | |
| Unit 1 | Consistent Insurance Follow-Up | |
| Unit 2 | How To Follow Up On An Insurance Claim | |
| Unit 3 | What if Insurance Doesn't Have The Claim? | |
| Unit 4 | Insurance Claim Follow-Up Worksheet | |
| Module 6 | Patient Billing And Collections | |
| Unit 1 | Unexpected Patient Balances | |
| Unit 2 | Patient Statements | |
| Unit 3 | Collection Protocol Overdue Accounts | |
| Unit 4 | Dental Patient Insurance Questions | |
| Unit 5 | Dental Patient Insurance Questions Answered |
