Dental Office Collection Practices
This powerful yet simple course will guide the user through essential steps to use each and every day in the dental practice.
Collections can be the most rewarding piece of dental practice management.
The most successful collection practices begin when treatment is presented.
Consistent follow up and follow through keep accounts from rolling over to the over 60 & over 90 day categories.
There really is no secret to improve dental office collections. However, there is a little magic ; )
| Module 1 | Talking About Money |
|---|---|
| Unit 1 | Treatment Presentation |
| Unit 2 | The Financial Agreement Presented |
| Unit 3 | Payment Plans and Pre-payment |
| Module 2 | Calculating Dental Insurance Estimates |
| Unit 1 | Dental Insurance is Important To Patients |
| Unit 2 | Insurance Verification First |
| Unit 3 | Accuracy Comes With Getting The Details |
| Unit 4 | Benefits & Coverage |
| Unit 5 | Frequency Limitations and Waiting Periods |
| Unit 6 | Downgrades |
| Unit 7 | Missing Tooth Clause |
| Module 3 | Dual Dental Insurance |
| Unit 1 | Which Insurance Is Primary? |
| Unit 2 | Individually Purchased Dental Plans |
| Unit 3 | Group (Employer) Dental Plans |
| Unit 4 | Sending The Secondary Claim |
| Unit 5 | Write-Offs With In-Network Plans For Dual Insurance |
| Unit 6 | Non-Duplication of Benefits |
| Module 4 | Dental Insurance Pre-Estimates |
| Unit 1 | Pre-estimates and Pre-authorizations |
| Unit 2 | Flag Accounts Requiring Pre-Authorizations |
| Unit 3 | Understanding Dental Insurance Pre-estimates Limitations |
| Unit 4 | Sending Pre-Estimates To Insurance |
| Unit 5 | Recalculate Benefits Upon Receipt |
| Unit 6 | Pre-estimate Aging Reports |
| Unit 7 | Pre-estimates Help Patients Understand Benefits |
| Module 5 | Insurance Aging And Follow-Up |
| Unit 1 | Consistent Insurance Follow-Up |
| Unit 2 | How To Follow Up On An Insurance Claim |
| Unit 3 | What if Insurance Doesn't Have The Claim? |
| Unit 4 | Insurance Claim Follow-Up Worksheet |
| Unit 5 | Additional Help |
| Module 6 | Patient Billing And Collections |
| Unit 1 | Unexpected Patient Balances |
| Unit 2 | Patient Statements |
| Unit 3 | Collection Protocol Overdue Accounts |
| Unit 4 | Dental Patient Insurance Questions |
| Unit 5 | Dental Patient Insurance Questions Answered |
