Dental Phone Training System for You
Dental Phone Training System to boost productivity and confidence!
So, if your dental office feels less than efficient and productive- start with the implementation of phone training.
Even if the team is built on existing employees, we can retrain and regroup!
In fact, it’s a great idea to always be coaching the entire team in all business systems.
Dental Office Phone Tips E-Book is a great coaching tool for new and existing team members. It's included in your purchase of the Dental Practice Operations Manual too!
Dental Phone Training System That's Practical
Phone etiquette and basic business phone skills must be taught for success. The details matter!
My Dental Office Phone Tips download guides the team in the following key steps:
- how to create a directory that includes all the important contact names and numbers everyone might need
- proper voicemail management and how soon to return voicemail messages left after hours or during lunch
- those busy phone times – and how to juggle multiple ringing lines with tact
- when to use our “hold” button and the correct way to ask permission to place a caller on hold
- utilizing the best words possible – and what those words are
- food and phones just don’t mix
Dental Office Phone Scripts E-Book includes our most common dental patient conversations and how to best manage those.
Dental Phone Training System That's Helpful
Dental patient conversations and daily interactions are repetitive. We talk about the same things with our patients.
In our day, we schedule new patients, collect information, discuss treatment, schedule treatment, collect payment, reschedule patients, etc.
What if you had all of the answers to all of the questions your patients might have? And the entire team knew just what to do in every patient situation!
Dental Phone Training Systems that Work!
My Dental Front Desk Manual holds all the tips your entire team needs to best manage your front office systems!
Customize the pre-built Operations Manual to include your phone scripts and management tips.
Dental Operations Manual Template
