Dental Practice Management Bundle

Take Three Decades of Dental Practice Management Tips & Tricks Today!

That’s 14 e-books, 7 on-line courses, 4 power point slide presentations, a pre-built operational manual you can customize.

Download e-books, manuals and guides immediately at the time of purchase. You’ll also receive an email with a Google Drive File link to a 96-page Dental Front Desk Manual.

On-Line course materials are yours to access as often as you like. Download videos and save to your own Google Drive File. Many courses include action plans, worksheets, and more!

Courses Included with Your Dental Practice Management Bundle

On-Line Course Information in Detail:

(Check out the Courses Page for detailed lecture titles and additional info)

Dental Practice Management Course walks team members through special assignments each day of the week.

Weekly Management Systems Course

Dental Practice Management Systems with My Weekly Management Systems!

This course takes my Weekly Management Systems and walks the dental administrator through each day with special assignments for each day. It is designed to help reduce accounts receivable, keep hygiene patients scheduled, and production goals met.

There are 16 individual lessons divided over 4 weeks, with one lesson for each day. It is based on a 4-day work week but can be easily customized to fit a 3 or a 5-day work week.

This course is a game changer, and you won’t find anything like it anywhere else. I personally have developed this material from my years of dental practice management education, experience, and coaching! You can even print the course units and add to your front desk “how to” manual!

Dental Office Telephone Training is for everyone on the dental team.

Telephone Training Course

A must for all dental office team members!

This telephone training course makes it easy for your dental office! It is a self-directed course and can be revisited time and time again.

It is designed to offer training & support with valuable tips for every dental team member. Our office phones are the biggest way we communicate with our patients. We truly need to get this right and to get it right as soon as we put our team on the phone.

The course contains very basic techniques on how to answer the phone to more advanced lessons on handling difficult patient calls.

How To Answer The Phone
Please Hold is Not a Greeting
Simple, Real, Positive
Your Office Voicemail
New Patient Calls
Return Those Calls
Other Calls
How To Close

dental hygiene schedule management course for the dental team to support them in building and maintaining a solid dental hygiene schedule

Hygiene Schedule Master Class

Dental Hygiene Schedule Management from Beginning to End!

Dental Hygiene Schedule Management can be a challenge. However, the individual units in this course take the user step by step through the process. And work to help you master the challenge as quickly as possible.

The course is a self-directed course, allowing the user to complete the course at their own pace. Read through the course units and modules in their entirety. Even print the units if you like to create a reference manual. Then go back and work through the units step by step.

Create your ideal template
Get scripts to support patient scheduling
See how to manage frequent reschedules
Learn my 3-strike rule
See how to best manage short notice reschedules
Work reactivation systematically

The dental hygiene schedule management course includes a total of 16 units in 4 separate modules. Each individual unit takes the user through a small step and then builds one step upon another.

Dental Hygiene Schedule Management can take some time to master! But we can definitely reduce that time with the help of the information available here.

Ready To Become “THE” Hygiene Schedule Master?!

Dental Office Production Goals Course to train dental teams in meeting their production goals

Meet Dental Office Production Goals Course

Meeting Dental Production Goals Is Possible

Create Your Ideal Schedule Template
Track Treatment Presented vs Treatment Scheduled
Manage Resistant Patients
Best Treatment Presentation
Schedule Management
Scheduling Scripts
& More

Dental Office Production Goals – Easier Together!

Let’s Walk Together Through the Steps of Creating and Maintaining Your Ideal Restorative Schedule.

There is an action plan download at the end of the course.

Dental Office Collection Practices

An On-Line Course with Modules:

Talking About Money
Calculating Dental Insurance Estimates
Dual Dental Insurance
Dental Insurance Pre-Estimates
Insurance Aging & Follow-Up
Patient Billing & Collections

Dental Customer Service Systems

Systems are so important for a successful business. Even in the business of dentistry, systems are key.

Our dental patients have choices. And our patients will choose the practice where they feel valued.

A solid customer service system practiced by the dental team, provides consistent superior patient care.

The amazing experience your patients enjoy in your dental practice, will keep them coming back, scheduling treatment, and even referring others.

This course is meant specifically for the dental front office but can certainly be helpful to the entire dental team.

Calculating Dental Benefits Course

Dental Benefit Calculations Course walks the user through the steps of calculating patient benefits with examples. Definitions and explanations are provided for the user. As well as step by step calculations that are easy to follow. Practice examples and math problems are provided with solutions and explanations.

This is a great course to print out and use as a training manual for new dental office administrators. Or even as a test for potential team members.

Train the Entire Team!

4 Power Point Slide Presentations with Audio!

Download these videos and keep them in your training toolbox! They make for great team meeting conversations and guides.

Dental Phone Greetings Training Video is a PowerPoint presentation that provides the dental office with tone training.

Dental Phone Greetings Tutorial

Our dental office phones are the lifeline for our practices. And our phone greeting brands us. This 12 minute Power Point slide presentation provides training in the following:

Tone (volume, clarity, speed, pause, emotion)
3 Rings (how quickly to answer)
Words We Use (example of a scripted greeting and why to script it)
Words to Avoid
Multi-tasking (how and when to ask patients to hold)
Our Good-bye Gold

This course includes downloadable notes that may be used to help gather some key points.

Dental Office Hygiene Scripts Improves Patient Compliance in the dental office.

Dental Hygiene Scripts Video Presentation

For The Dental Administrator

This recorded power point slide presentation focuses on the scripts used by the dental administrative team or those acting in an administrative role. The scripts we most often use in our hygiene patient interactions are included here. You will find:

What to say when making an appointment
What to say to get your patient’s commitment to your reschedule policy
How to communicate cost and when to have that conversation
What to say when a patient breaks the reschedule rule
How to generate and use an effective call list

Dental Insurance Training By Video Power Point Presentation

Dental Insurance Training Video

This 20-minute power point presentation brings the fundamental and basics of dental insurance to the viewer and includes the following topics of discussion:

Types of Dental Insurance
What are CDT codes? How are they categorized?
Insurance Terminology
Dual Dental Insurance
Downgrades
Calculating Benefits

Also included are my Dental Insurance Verification Form and Downgrade Calculator.

Dental financial presentations and scripts improve case acceptance.

Dental Financial Presentations with Payment Options

We want to say “yes” when our dental patients ask if we “make payment plans”. And we can. Let me show you how to say “yes” and present several payment options to your patients.

When we say yes, we align ourselves with our patient. And we make space for treatment to happen! This power point presentation will help you and your team develop the payment plan options your patients need to say “Yes”!

Purchase Here:

Wait! There's More !!

In addition to these 11 on-line courses and video presentations,

you’ll also be able to download and access

every one of my e-books, guides, and manuals.

An extra bonus of recession proofing a dental practice occurs when superior customer service is combined with solid business systems.

Plus My Dental Practice Operational Manual Template

A word document template that you can use to help you design your very own

dental office operational manual.

This document includes many of my tried and truly dental practice management strategies for your administrative team and business growth.

Download Dental Front Desk E-Books To Help Guide The Dental Front Desk

Jump in Today!

Create your very own dental office operational manual in a word document. You’ll receive a 67 page pre-built manual that includes proven dental practice management tips, tricks, and strategies.

Supporting e-books, manuals, guides and courses support each of the administrative tasks the dental team needs to know.

Weekly Management Systems bring all the tasks and responsibilities together to insure everything gets done and gets done well!

Dental Practice Operational Manual Template to download and use for dental practice management

See E-Books Here:

Dental Practice Management Bundle

Courses Included with Your Dental Practice Management Bundle

On-Line Course Information in Detail:

(Check out the Courses Page for detailed lecture titles and additional info)

Weekly Management Systems Course

Dental Practice Management Systems with My Weekly Management Systems!

This course takes my Weekly Management Systems and walks the dental administrator through each day with special assignments for each day. It is designed to help reduce accounts receivable, keep hygiene patients scheduled, and production goals met.

There are 16 individual lessons divided over 4 weeks, with one lesson for each day. It is based on a 4-day work week but can be easily customized to fit a 3 or a 5-day work week.

This course is a game changer, and you won’t find anything like it anywhere else. I personally have developed this material from my years of dental practice management education, experience, and coaching! You can even print the course units and add to your front desk “how to” manual!

Telephone Training Course

A must for all dental office team members!

This telephone training course makes it easy for your dental office! It is a self-directed course and can be revisited time and time again.

It is designed to offer training & support with valuable tips for every dental team member. Our office phones are the biggest way we communicate with our patients. We truly need to get this right and to get it right as soon as we put our team on the phone.

The course contains very basic techniques on how to answer the phone to more advanced lessons on handling difficult patient calls.

How To Answer The Phone

Please Hold is Not a Greeting

Simple, Real, Positive

Your Office Voicemail

New Patient Calls

Return Those Calls

Other Calls

How To Close

Hygiene Schedule Master Class

Dental Hygiene Schedule Management from Beginning to End!

Dental Hygiene Schedule Management can be a challenge. However, the individual units in this course take the user step by step through the process. And work to help you master the challenge as quickly as possible.

The course is a self-directed course, allowing the user to complete the course at their own pace. Read through the course units and modules in their entirety. Even print the units if you like to create a reference manual. Then go back and work through the units step by step.

Create your ideal template

Get scripts to support patient scheduling

See how to manage frequent reschedules

Learn my 3-strike rule

See how to best manage short notice reschedules

Work reactivation systematically

The dental hygiene schedule management course includes a total of 16 units in 4 separate modules. Each individual unit takes the user through a small step and then builds one step upon another.

Dental Hygiene Schedule Management can take some time to master! But we can definitely reduce that time with the help of the information available here.

Ready To Become “THE” Hygiene Schedule Master?!

Meet Dental Office Production Goals Course

Meeting Dental Production Goals Is Possible

Create Your Ideal Schedule Template

Track Treatment Presented vs Treatment Scheduled

Manage Resistant Patients

Best Treatment Presentation

Schedule Management

Scheduling Scripts

& More

Dental Office Production Goals – Easier Together!

Let’s Walk Together Through the Steps of Creating and Maintaining Your Ideal Restorative Schedule.

There is an action plan download at the end of the course.

Dental Office Collection Practices

An On-Line Course with Modules:

Talking About Money

Calculating Dental Insurance Estimates

Dual Dental Insurance

Dental Insurance Pre-Estimates

Insurance Aging & Follow-Up

Patient Billing & Collections

Dental Customer Service Systems

Systems are so important for a successful business. Even in the business of dentistry, systems are key.

Our dental patients have choices. And our patients will choose the practice where they feel valued.

A solid customer service system practiced by the dental team, provides consistent superior patient care.

The amazing experience your patients enjoy in your dental practice, will keep them coming back, scheduling treatment, and even referring others.

This course is meant specifically for the dental front office but can certainly be helpful to the entire dental team.

Calculating Dental Benefits Course

This is a great course to print out and use as a training manual for new dental office administrators. Or even as a test for potential team members.

4 Power Point Slide Presentations with Audio!

Download these videos and keep them in your training toolbox! They make for great team meeting conversations and guides.

Dental Phone Greetings Tutorial

Our dental office phones are the lifeline for our practices. And our phone greeting brands us. This 12 minute Power Point slide presentation provides training in the following:

Tone (volume, clarity, speed, pause, emotion)

3 Rings (how quickly to answer)

Words We Use (example of a scripted greeting and why to script it)

Words to Avoid

Multi-tasking (how and when to ask patients to hold)

Our Good-bye Gold

This course includes downloadable notes that may be used to help gather some key points.

Dental Hygiene Scripts Video Presentation

For The Dental Administrator

This recorded power point slide presentation focuses on the scripts used by the dental administrative team or those acting in an administrative role. The scripts we most often use in our hygiene patient interactions are included here. You will find:

What to say when making an appointment

What to say to get your patient’s commitment to your reschedule policy

How to communicate cost and when to have that conversation