Hygiene Management : Schedule & Patient Management
The majority of the restorative schedule is going to come from the dental hygiene schedule! That’s right. Somewhere between 70 – 80 %. The hygiene schedule feeds our restorative schedule. Not to mention that the hygiene department has their own goals to meet! And one schedule directly affects the other.
So, there are a few things for the dental team to know and understand about hygiene procedures and schedule templates. Training new hygiene coordinators begins with an understanding of procedures and process. My Dental Hygiene Coordinator’s Manual is a great starting point.
Follow this manual with the Dental Hygiene Scripts Video Presentation. This is a valuable Power Point presentation that will empower your team with words, tone, and so much more! Because we want our teams to have the tools they need to communicate most effectively with patients during every conversation.
Next, let’s visit our schedule template itself. And talk about how to manage those open appointment times that come up. As well as learning what to do with patients who frequently reschedule!
I have seen that the dental hygiene schedule is truly the most fluid schedule! And is like a live Tetris game of sorts. With pieces of the puzzle always moving around the board. Great customer service, and taking the time to get to know our patients, greatly improves our hygiene coordinator or administrative team member’s ability to fill open appointment times productively. And to be able to manage those short notice reschedules with polish and shine!
It takes some great art, skill, and patient awareness to keep this schedule fully booked and flowing smoothly. It won’t happen by accident! See my 3-strike rule for pre-scheduling and how I manage those frequent flyers that love to reschedule short notice!
Work through the Dental Hygiene Schedule Master Class – an online course – will boost team skill in all of these areas right away!
The Hygiene Schedule Management E-Book guides you through the necessity of accurate continuing care settings. And also talks about schedule blockage and how to manage that issue. With additional materials on monthly reports and tracking procedures.
Purchase your very own Hygiene Schedule Management Bundle today and own all of these materials! Download the e-books and power point presentation. Copy and paste or print the course units too. And you can create your very own hygiene schedule training bundle! Customize what you need and voila!
Now you’ve improved your hygiene and restorative schedules too!