As The Drill Turns

A clipboard with a check sheet shows "How To Handle Patient Complaints"

Handling Dental Patient Complaints

Training

Handling Dental Patient Complaints With Gratitude Handling dental patient complaints with gratitude is tough to do. I don’t think anyone enjoys criticism. But, it is important...

A dentist cares for a patient with a toothache. Managing dental emergency patients well helps the dental front office decide who to put in the schedule today.

Managing Dental Emergencies Successfully

Training

Managing Dental Emergencies Successfully & Sanely Managing dental emergencies successfully begins with an accurate assessment. The dental front office team member must first learn what...

Best Dental Recall Systems In Detail

Hygiene

Best Dental Recall Systems Defined What do the best dental recall systems have in common? Let’s begin with a solid hygiene schedule. A strong call...

A mailbox holds envelopes with "denied" stamped on them. The dental office wants to avoid denied dental claims.

Avoiding Dental Claim Denials

Collections

Avoiding Dental Claim Denials With Attention To Detail Avoiding dental claim denials requires great attention to detail! There are a million little, important things to...

Thank You For Visiting Today

This website holds an amazing amount of information for you. With 3 decades of dental practice experience and management, there is so much I could share. And I do!

There are so many very valuable gems packed into all that I offer you here. Information that you could pay thousands of dollars for through dental practice management companies and marketing agencies. And some of you may have.

I am the creator of Dental Front Office Weekly Management Systems. And I offer it to you as a free download.

Enjoy~