Dental Office Telephone Training
A must for all dental office team members!
This telephone training course makes it easy for your dental office! It is a self-directed course and can be revisited time and time again.
It is designed to offer training & support with valuable tips for every dental team member. Our office phones are the biggest way we communicate with our patients. We truly need to get this right and to get it right as soon as we put our team on the phone.
The course contains very basic techniques on how to answer the phone to more advanced lessons on handling difficult patient calls.
- How To Answer The Phone
- Please Hold is Not a Greeting
- Simple, Real, Positive
- Your Office Voicemail
- New Patient Calls
- Return Those Calls
- Other Calls
- How To Close