Dental Office Telephone Training
A must for all dental office team members!
This telephone training course makes it easy for your dental office! It is a self-directed course and can be revisited time and time again. All members can access the course materials. And can be accessed as often as necessary.
Once the course is purchased, the use of the course never expires.
It is designed to offer training & support with valuable tips for every dental team member. Our office phones are the biggest way we communicate with our patients. We truly need to get this right and to get it right as soon as we put our team on the phone.
The course contains very basic techniques on how to answer the phone to more advanced lessons on handling difficult patient calls.
Print the course units and distribute to the entire team! Even use as team training material and get everyone on the team trained at the same time! Create your very own telephone training manual as you can certainly add to or take away from what is available to you here.
Telephone Training For The Dental Team Includes:
- How To Answer The Phone
- Please Hold is Not a Greeting
- Simple, Real, Positive
- Your Office Voicemail
- New Patient Calls
- Return Those Calls
- Other Calls
- How To Close