Name: Dental Phone Training Tools Bundle
SKU: 6869
Price: 79.99 USD
Availability: InStock

Dental Phone Training Tools

A training and support bundle to help you with team phone training. Write your own phone scripts or use those I provide for you here. Empower team members to help build more solid patient connection and communication skills. And watch how everyone on the dental office team now wants to answer the phones!

Want to create a better dental office day? With patients who want to schedule with you and your team? Maybe even have a wait list of patients to move forward with any schedule changes? Our phones are our best tool in dentistry! And this training bundle will soon become yours.

Here’s what’s inside this bundle waiting to get you where you want to be:

Add Dental Phone Training Tools to Your Toolbox

Dental Phone Scripts E-Book: 11 of our most common patient phone conversations in dentistry. You can use these phone scripts as written. Or create your very own phone scripts e-book to pass out to your team. When we know what to say, we can better focus on patient relationships and exceptional experience. Plus, the team knows just how their dentist wants them to manage every patient conversation.
Dental Office Telephone Help for You E-Book: Food and phones don’t mix. This e-book supports that truth. As well as some of our best words to use in patient conversations. How to create a phone directory every dental practice needs. Busy phone day management and our use of “please hold”
Telephone Training for The Dental Team Course: An online course the entire team can access. Or you can copy and print course units. Or copy and save to a desktop folder. Either way, it’s an additional training tool to help with management of unconfirmed appointments. And new patient call management. As well as how to close absolutely every call to leave patients with the feeling we want them to leave our practice with. That feeling that keeps our patients coming back!
Dental Phone Greetings Tutorial Video: A Power Point slide presentation you can download. Or not. This is a fabulous demonstration of how important tone is on the phone. And how critical our phone greetings are in business. It’s a must for everyone on the team that answers the phones.
Dental Customer Service Systems Course: Another online course that promotes strong patient relationships. And how we build those day by day. One interaction at a time. Each unit includes a short video slide clip. As well as a worksheet to download and complete.

How To Use These Tools

I recommend that the team member begins with Customer Service Systems Course. Then read through the Telephone Tips e-book. Jump into the Phone Greetings Tutorial. Read through the Phone Scripts E-Book. And bring it all together through the Telephone Training for the Dental Team Course.

Dental Phone Training Tools Bundle