Telephone Training is often an overlooked essential in dental front office management. And often the first place we plug our new hire into. Understandably so. Our ringing phones need immediate attention.
However, we must remember that our team represents us. So, we must equip them with the tools they need to do their very best with this task. And because our phones are where our new patients enter our doors, this deserves all the attention we can provide!
Use my Telephone Training Tools to better equip your team to represent you just you need them to in your community! Your patients will feel a greater sense of belonging and loyalty when the team operates in unity.