Increase Dental Practice Collections Systematically
Increase dental practice collections with some tangible steps. The steps I provide for you here are foundational. Begin with the steps as outlined. Then, follow through for the best results. Would you like 100% collections or more? It’s absolutely possible. Let’s get you there!
Patient Statements
How often do you send patient statements? Wouldn’t it be fabulous if we never had to! If every service was paid in full prior to or at the time of treatment, we would have no need. But this isn’t the reality for most dental practices today. But we can improve our patient billing practices. Through daily dental patient billing statements.
Increase Dental Office Collections Consistently
Consistent daily patient statements create consistent daily patient payments! It’s true! This practice also reduces the volume of patient calls and increases clarity and customer service. But you’ve got to work through the course materials to get the whole picture. So, begin here. And make the necessary changes to start improving your daily, weekly, and monthly collections. Through improving every business system!
Increase Dental Office Collections With Team Training
It’s surprising how one missing piece or misunderstood piece of information can negatively impact the practice. Therefore, we want everyone on the dental office team to watch the dental insurance training video. This power point presentation talks about different types of insurance and terminology. We must speak the language of dental insurance to make the most of it.
Our Patients Count on Us
Plus we want to help our patients utilize their benefits. Dental insurance is important to patients. And we can be their hero when we tell them we are here to help them get the most benefits they can! But in order to do this, we have to know what we are doing.
Calculate Dental Benefits Accurately
We need accurate benefit calculations or we create huge receivable problems. And we also decrease our patients’ trust. Which is even more painful than the numbers. Because we prevent our delay our patients’ abilities to schedule their needed dental treatment. Or worse, they go to a different dentist. And might even discourage others from visiting our dental practice.
Don’t Assume Everyone Knows
Math skills is an area we assume everyone has. But it’s truly not the case. It’s a great idea to check in on our team members. Provide the training and support everyone needs without putting anyone on the spot. Does every team member know how to calculate percentages correctly? Are there calculators handy for everyone to use? Even in our treatment rooms? And is there a way for everyone to access fee schedules for PPO plans? I receive requests from administrators often asking for fee schedules. Make these fees accessible to your teams today!