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Learning Dental Accounts Receivable

A dental front desk team member is talking with a patient on the phone. After learning dental accounts receivable she is able to smile through her conversation.

No Prior Experience

Learning dental accounts receivable with no prior experience is totally possible. I’ve done it myself!  My second job in the dental field was as a “financial secretary”.  Now, that definitely tells you just about how old I am, doesn’t it?!  I don’t think the term “financial secretary” even exists in the dental realm anymore.

 

Learning Dental Accounts Receivable With Results!

 But the truth is, if I did it, anyone can do it!  I have been successful in keeping collection rates at 99% – 102% in every practice I have managed.  You can too!  Just follow some guidelines and be consistent.

Let’s get you in that zone.  Where you consistently see your dental practice collection rate at 99 – 102%!

A female dental front office team member is seated with a male patient to discuss treatment and finances. As she is learning dental accounts receivable she learns to balance the dental practice needs with the patient's dental needs.

Put My Experience to Work for You!

The most important idea to get your head around in learning dental accounts receivable, is that less outstanding money is better for the practice.  It is also better for the patient-office relationship.  It will also save you, as the office financial manager, a whole lot of time and stress.

Learning Dental Accounts Receivable:  Payment at The Time Of Service

Payment in full at the time of service is always the preferred payment method.  The more you need to extend in financing options, the more it is going to cost everyone.  So, our treatment presentations and accuracy in financial presentations is our first consideration.

 

Patient Account Management

Credit balance management, patient statements, and insurance claim tracking are key elements to consider.   Poor patient account management creates all sorts of problems for dental practices.

A loss of trust is hard to repair with patients.  When patients become angry, they may not pay at all.  And may even leave the practice over a financial mishap.  

 

Learning Dental Accounts Receivable:  Be Proactive 

Train yourself and your team in exceptional patient account management.   In every aspect. 

Yes, there are pre-built resources for you here.  Better still, let’s customize your training materials & operational manual to suit your business needs.

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