Dental Front Desk E-Books Bundled
Dental front desk e-books for you, your team, your practice!
There are three decades of experience packed into these downloads. Give your career, your practice, and your team a boost!
The Dental Administrative E-Books here are included with your purchase of the Dental Practice Operational Manual.
Please keep in mind, that little changes in our day bring big results. And if we try to change too much too quickly, we often create chaos. Slow and steady wins the race!
Dental Front Desk E-Books Here
Dental Office Reception Manual
A 22-page download that is a great beginning for anyone stepping into dental administration for the very first time! But also provides some very valuable tips in every-day tasks. Want to get a commitment from your patients when scheduling an appointment? Read just how you can do that with every single appointment in the “Making Appointments” section!
Dental Office Phones
Dental Office Telephone Tips & Practical Application. A 10-page download that helps newer team members or those new to answering our office phones with some valuable basic guidelines. Things like why food and phones don’t mix and how to manage our “hold” buttons on the office phone.
Phone scripts to power up your phones. Because they lead everyone on the team in the same direction in patient conversations. And we truly do have the same patient conversations again and again in our practices. Although each patient words their questions a bit different, it’s all the same. Use this e-book that contains 11 of our most common everyday phone conversations.
Dental Front Desk E-Books Times Fourteen!
Let’s build the schedules you absolutely love each and every day. Because it’s totally in your hands. My Advanced Dental Block Scheduling Guide really maps it out and helps your team work together to have some fun and make some magic!
Learn how the power of a pause, at just the right time, helps a patient commits to a scheduled appointment. And how our body language and tone are even more important in financial presentations than our words. Then, implement some simple new skills right away!
Hygiene and Restorative Schedule Management
Continuing care settings are important to our daily hygiene schedules. We also want to know how to manage inactive patients, and why this is important. It’s only when we have accurate continuing care settings and active patient numbers, that we can be sure we have the right number of hygiene hours for our patients.
In our restorative schedules, personal confirmations of time, procedure, and cost are essential. And let’s remember to have a solid lab case management system in place as well! Although I love technology and the help available to us with automated confirmations, major restorative procedures are best confirmed in person. Do we have the case we need?
Consistent 100% Collections
Dental Patient Account Management & Billing
Daily patient statements are my favorite promotion! It’s the ultimate in cause and effect. When we are consistent in our patient billing, we see consistent collections. Of course, collection in full at the time of service and accurate insurance calculations are essential. However, there is always a need for patient billing.
With Weekly Management
Weekly Management Systems Workbook guides the dental practice through each and every day. This workbook is based on a 4-day work week. However, there is a workbook section at the end to help you create your very own customized weekly management systems. Take what is before you here and adapt it to suit your dental practice needs. A whole new world of organization awaits you!