Onboarding New Dental Administrators Well
Onboarding new dental administrators well begins with a good plan. Begin with the end in mind. A fully integrated and well-trained team member is the goal!
So, before Day 1, could you take care of the onboarding process and practice introduction? Set aside a few hours for the direct manager or dentist to onboard the new team member.
Who does this depends on the practice size. But the idea is to have all the initial paperwork and onboarding steps completed before their first day of in-office training.
Onboarding New Dental Administrators Step 1
Step 1 is to introduce the new dental administrator to your operational manual.
This manual should include just about everything your new team member needs to know. Including who to contact should they have any questions.
Practice Introduction
Your operations manual should begin with an introduction and bio written by your lead dentist.
As well as the vision and mission statement of the practice. And a bit of who is who on the team. Who does what and their contact information is helpful as well.
Onboarding New Dental Administrators Step 2
Then, let’s be sure to include the office hours and their individual schedule.
- How to get into the office and your security system info
- Who to contact with maintenance issues
- Where to keep their personal belongings
- What to wear and how to dress
- When are breaks and lunch hours
Talk About Office Equipment
This is especially important in regards to computers, printers, desks, chairs and their administrative tools.
Be sure to specifically address what is allowed on computers and what isn’t. Log in, passwords, and security are important considerations on company computers.
Onboarding New Dental Administrators Final Steps
Walk your new team member through their salary and benefit information. Collect signatures and direct deposit information. And turn their operational manuals over to them.
Encourage your new team members to read through the business systems, processes and policies. And to make note of any questions that might come up.
Remind them they can refer back to this manual as they need to and that if they find anything that needs to be updated, to let you know!
Do you need an operations manual for your dental practice? Could you use a pre-built and fully customizable operations manual to help save you time?
One that comes fully loaded with proven dental practice business systems and dental administrative training resources?